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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By registering and using our platform, you agree to be bound by these Terms & Conditions. Please read them carefully before creating an account or participating in any gaming activities.

2. Eligibility Requirements

You must meet the following eligibility requirements to use our platform:

  • Be at least 18 years old (or the minimum age required by law in your jurisdiction)
  • Not be a resident of restricted countries (see Section 12 below for more information)

3. Minimum Age Requirements

The minimum age requirement for using our platform is 18 years old. You must provide proof of age if requested.

4. Geographic Restrictions

We reserve the right to restrict access to certain geographies or territories. If you are from a restricted country, we will not be able to open an account or process transactions on your behalf.

5. Account Registration Rules

To create an account with us:

  • You must provide accurate and complete information
  • You must choose a strong password and keep it confidential
  • You agree to the terms of our user agreement

6. One-Account-Per-User Policies

Each user is only allowed one active account at any given time. We reserve the right to suspend or close accounts that violate this policy.

7. Identity Verification and KYC

To ensure fairness and prevent money laundering, we may request identification and proof of address from our users. You agree to provide this information when requested.

8. Account Accuracy Obligations

You are responsible for maintaining accurate account information at all times. This includes your name, email address, password, and payment details.

9. Account Security Responsibilities

It is your responsibility to keep your login credentials secure. We will never ask you to share your passwords or personal financial information via email or phone calls.

10. Login Credentials and Password Protection

You agree to use strong and unique passwords for each account. You must also ensure that your device, network connection, and software are free from malware and viruses.

11. Restricted Behaviour and Prohibited Activities

We reserve the right to restrict or ban users who engage in the following activities:

  • Collusion
  • Match-fixing
  • Cheating
  • Money laundering

12. Multi-Accounting and Fraud Prevention

We use various measures, including IP address tracking and pattern analysis, to prevent multi-accounting and other forms of cheating.

13. Bonus and Promotion Rules

Our bonuses and promotions are subject to the following rules:

  • You must meet all eligibility requirements for each promotion
  • Each user is only allowed one bonus or reward per promotion period
  • Bonuses cannot be combined with other offers

14. Wagering and Gameplay Conditions

To participate in our games, you must comply with the wagering requirements listed on each game's rules page.

15. Bonus Abuse Prevention

We may freeze or cancel bonuses if we suspect bonus abuse. This includes, but is not limited to:

  • Placing bets solely for bonus purposes
  • Creating multiple accounts

16. Deposits and Withdrawals

Please see our deposit and withdrawal policy below:

  • All deposits are processed in the local currency of your account.
  • The minimum withdrawal amount is £10 (or equivalent).
  • We reserve the right to request documentation from users requesting large withdrawals.

17. Verification before Withdrawals

To prevent money laundering, we may require verification documents for certain users before processing a withdrawal.

18. Processing and Review Procedures

All transactions are reviewed by our compliance team on an ongoing basis. This includes:

  • Monitoring suspicious activity
  • Verifying identity information

19. Responsible Gambling Expectations

We encourage responsible gambling practices among our users. We reserve the right to suspend or close accounts that we believe demonstrate excessive, irresponsible gaming.

20. Self-Exclusion and Account Restrictions

You can self-exclude from playing on your account for a period of time by contacting our support team.

21. Game Fairness and RNG Systems

Our games use Random Number Generators (RNGs) to ensure fairness. We regularly test these systems to prevent manipulation or bias.

22. Technical Interruptions or Voided Gameplay

In the event that we experience a technical interruption, all gameplay will be reviewed on an ongoing basis by our compliance team. Any voided bets may be subject to review and adjustment at any time.

23. Suspension or Closure of Accounts

We reserve the right to suspend or close accounts for various reasons, including:

  • Non-compliance with these Terms & Conditions
  • Fraudulent activity

24. Intellectual Property and Platform Ownership

All content, software, and systems used by our platform are owned or licensed exclusively by us.

25. Limitation of Liability

In no event shall we be liable to any user for damages (including indirect, consequential, punitive, or exemplary) arising from:

  • Delayed payment
  • Cancellation or reversal of transactions
  • Inaccurate information

26. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

27. Contact or Support Guidance

For questions about our Terms & Conditions, contact our support team via:

  • Live chat (24/7)
  • Email
  • Phone